“If an employee is made redundant they may be eligible for certain rights such as time off to look for work, redundancy pay, a notice period and consultation with the employer.” Redundancy and layoff The term ‘layoff’ (verb: to lay off) has the same meaning as redundancy in both B...
Since no additional hardware needs to be deployed, all virtual infrastructure (routers and cross connects) can be onboarded quickly onto the customer's network infrastructure. Onboarding is achieved using the SDCI provider's portal or through the SD-WAN provider's portal, if the integration allow...
Learn about the benefits of a hosted PBX (Private Branch Exchange), including what it does for businesses. Our guide to cloud-hosted PBXs will save you time!
Is Meta right about a 'lack of masculine energy'? How we lost our collective ability to focus Signs you might be a personality hire The rise and rise of the celebrity politician Hearst and third parties use cookies and similar technologies (“Cookies”) on this site. Some Cookies are necess...
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By calculating attrition as a percentage using the attrition formula, businesses can identify trends, address retention challenges, and improve employee engagement. In this article, we’ll break down what attrition rate is, how to measure and calculate attrition rates in the contact centre, and why...
In business and finance, debt is a large part of the process. There’s good debt, there’s bad debt, and nearly all businesses have debt levels that they aim to meet. As such, there are specific financial ratios and formulas related to debt. One of them is the gearing ratio. If you...
Payment Protection Insurance (PPI) coverage is a type of insurance that helps protect borrowers from unforeseen circumstances that may affect their ability to make loan repayments, such as illness, redundancy, or disability. Why is Payment Protection Insurance coverage important? Payment Protection Insur...
integrations, and reporting systems. Many are also left trying to update traditional payment processes for a new world of digital and global payments. The problem is that these traditional solutions don’t have the flexibility and responsiveness merchants need to scale their reach and adapt to marke...
According to the U.S. Department of Labor, no law requires employers to provide severance pay; however, if an employee's contract stipulates that they receive severance pay upon dismissal or if the employee handbook promises severance pay, the company is legally obligated to follow through with ...