mobile traffic on their websites, but it often does not go hand in hand with high conversions. To change this, they need a responsive site with a UX tailored to mobile devices. The easiest, fastest and lowest cost way to achieve this is through Progressive Web App. So yes, it’s ...
What is cobrowsing? How collaborative browsing works? How cobrowsing helps businesses and customers? – Your co browsing questions answered!
Self-service in hotels is when guests perform tasks that are traditionally performed by hotel employees.This may include making a reservation using the hotel’swebsite booking engine, checking in online, or using a mobile app to order a meal – along with a growing list of additional tasks an...
For instance, a McKinsey survey found that customer satisfaction with health insurance is 73 percent more likely when the entire journey works well than when only touchpoints do. Looking to the hospitality industry, customers of hotels that get the entire customer journey right may be 61 percent ...
which is when you sell the same room under multiple room types. An example of this would be selling a room as either a dorm room or a private single room. Of course, the risks here are selling the same room twice. By listing shared inventory via a hotel Channel Manager, the system au...
They give marketersrich qualitative datathat is difficult to gather through digital interactions alone. Offline & omnichannel marketing Many marketing efforts, such as billboards, TV ads, or direct mail, don’t result in immediate online actions butgenerate phone inquiries instead. ...
Both terms refer to the same technology. They are digital payment systems that enable businesses to process payments, interact with customers, and store data. They are often used in retail stores, restaurants, hotels, and other service-oriented businesses. Why is EPOS important for retailers?
Getting to know your guests and segmenting them is the key. In this article, you’ll learn how to segment your hotel guests to personalise the stay experience and optimise upselling revenue Guest segmentation & Upselling The guest segments most hotels use to plan and evaluate their distribution...
E-commerce is the buying and selling of goods or services via the internet, and the transfer of money and data to complete the sales.
Passalacquais considered one of the greatest hotels in the entire world. And Lake Como… well, Lake Como in itself is top of my bucket list! It’s set in an 18th century villa, with just 24 rooms, spread out over three buildings. I’ve been told that you feel like you are in a ...