Voice of the Customer (VoC) is a term that describes your customer’s feedback about their expectations for your products or services.
(Note: For the sake of brevity, we’re not going to try to prove why ‘understandable messages’ are so important in this article. If you’re curious, we’ve written at length about themost cited linguistic research) Now, while this core belief is yourmost importantbelief, it also has ...
Voice of the Customer (VoC) is a term that describes your customer’s feedback about their experiences with and expectations for your products or services.
Kaizen is a Japanese word meaning "change for better." And the original meaning of the Japanese word "Kaizen" from the Shogakukan Dictionary could be literally translated as "The act of making bad points better." While that is true, there is much more to it. Regardless of what you might...
At just over 50 words, the Preamble to the U.S. Constitution has been memorized by American elementary students in huge numbers. But how many of them actually understand its meaning? Despite its brevity, the introduction to the most important document in the nation's history hides some importa...
What is a Simile? Definition & Examples → The Various Ways Writers Use Repetition → Examples of Metaphors in Film and Why They Matter → Popular Novellas in Literature Famous novella examples The novella, with its unique blend of brevity and depth, has made significant contributions to the lit...
is best which is the first, / When youth and blood are warmer; / But being spent, the worse, and worst / Times still succeed the former.” The speaker focuses on time and the brevity of life, but this attitude is not conveyed using nostalgia, desperation or negativity. Instead, the ...
The software pipeline consists of several different layers, each with their own very specific purposes. Each of these layers may contain a myriad of functionality, but for the sake of brevity and clarity, we'll only discuss the high-level functions of each layer. ...
Some AI (especially rule-based models) are deterministic, meaning that a given input will always lead to a certain output. However, most modern models are probabilistic, introducing some degree of randomness, which explains why if you input the exact same question into ChatGPT twice, you’re ...
Whereas, "succinct" communication is not only brief but also very clear, with every word chosen carefully to convey the maximum amount of meaning. 7 "Brief" often applies to situations where time or space is limited, encouraging the speaker or writer to get to the point quickly. On the ...