There isn’t a standard road map for reaching the C-suite. Being proactive and thoughtful about formulating your career path will be essential for some. Others might get by with simply being aggressive and rubbing elbows with the right people. Most will begin as junior staff members in the b...
DHL offers real-time shipment tracking. Learn the meaning of each DHL tracking status to stay in control and take prompt action for smooth and fast shipping.
Soon, conversational apps will rival websites as the main interface between businesses and customers. There are three main ideas that make conversational apps unique: They are multimodal, meaning they combine the best of graphics, text, touch, and voice interfaces to reduce customer effort. They...
While some software solutions may offer only a few of these features, Zendesk WFM gives customer service teams all these tools and more. Frequently asked questions What is the meaning of WFM scheduling? How do you optimize workforce scheduling? What does a labor scheduler do? Optimize customer ...
Sarah's recovery was gradual, but the progress we made together was evident. Today, she's back to her old self, with a stronger resilience and a deeper appreciation for friendship. Supporting Sarah through her difficult...
We’re always keen to spot news stories based on WhatDoTheyKnow requests, but papers don’t always cite a source or link back to the site, meaning that our monitoring is often dependent on a manual search where stories look like they might have originated with one of our users. The way...
What is social engagement and how can you use it to improve your customer experience? Read on to find out.
applies rules about sentence structure (syntax) to derive part of the meaning of what's being said. Natural language processing supplements this with semantic analysis, which tries to distill the meaning of the words. Deep learning algorithms translate human language into a format the computer can...
What is the meaning of competitor analysis? Competitor analysis lets you know what products and services they are offering, but also how they are marketing and selling those products. You can use the findings to find best practices, exploit competitors' weaknesses, and gain more customers. ...
What is the meaning of mmHg in blood pressure readings? The term mmHg stands for millimeters of mercury and is a unit of measurement used to express blood pressure. In an Elsevier book “Cardiology Clinic”, Dr. Gbenga Ogedegbe and Dr. Thomas Pickering discuss the historical use of mercury ...