It will be the world's first space hotel We're trying to make people know that this golden age of space travel is just around the corner (指日可待)! It's coming fast, scientists say.( )63. The Voyager Space Station (VSS) is___.A...
Guest experienceDemand recoveryService interactionsService environmentFindings revealed a non-constant effect of hotel occupancy on the guest experience.At low occupancy levels, the hotel occupancy rate was positively related to the overall guest experience.At low occupancy levels, occupancy increase improves...
Since the property names are often confused or interchanged, let’s start with the hotel vs motel definitions. What Is Motel? The word ‘motel’ originates from the combination of two words: ‘motor’ and ‘hotel’. As stated in the dictionary, it’s ‘an establishment which provides lodgi...
What is hotel metasearch? Although the concept of metasearch may be new to some hoteliers and hosts, it’s actually been part of the travel industry for over 20 years. Sometimes called “a search engine for search engines,” a metasearch platform acts as an information aggregator. In the...
Based on my experience, a junior suite is a hotel room with the following: A sitting area that is more spacious than a standard room A bedroom that is partitioned off from the sitting area (though not fully separated) Optional features: some junior suites may have additional TVs, bathrooms...
the travel and tourism sector has perhaps the most crossover with its counterparts. This is because when people choose to travel, they don't just plan a method of transportation, but rather an entire stay. This can include making reservations such as where to eat, choosing a hotel, identifyi...
Experience, experience, experience. Doing other hotel work is often the key to earning the role of hotel manager. The people in these roles are often promoted from within, which makes sense. The manager has to know the hotel inside and out. He should understand what each hotel employee does...
Creating a greatguest experience is one of the most important building blocks of a successful hospitality business. Happy customers are more likely to leave positive reviews, return for future stays, and recommend your hotel to others—all of which help establish loyalty and drive growth. ...
Examples of extended stay hotels Extended Stay America at LaGuardia Airport in New York City is a two-star property offering special rooms for COVID-19 first responders as well as free breakfast and pet-friendly rooms. AKA Beverly Hills is a furnished, luxury hotel with a premium location,...
Relationship marketing is based on the tenets of customer experience management.CXMfocuses on improving customer satisfaction to foster brand loyalty. While these interactions can occur in person or over the phone, much of relationship marketing and CXM is now done on the web. ...