Also called Ease of Access Center, and formerly Utility Manager, Ease of Access is an area in Microsoft Windows containing many accessibility features and settings for users with disabilities. Ease of Access fe
Black Duck is a Leader in the 2023 Forrester Wave for Static Application Security Testing See why What are the key steps to run SAST effectively? There are six simple steps needed to perform SAST efficiently in organizations that have a very large number of applications built with different lang...
Each customer service interaction is an opportunity to grow your business. Great customer service is a competitive differentiator that drives brand loyalty and recognition. Customer Service Solutions The history of customer service To better understand the importance and the changing nature of customer ser...
To address this, companies are turning to AI-powered tools to help customer service agents quickly access information and resolve complex issues.Two-thirds of leadersare also investing in upskill programs to better equip staff for challenging interactions that require a personalized approach. Consistent...
MongoDB 是一个文档数据库,为简化应用程序的开发与扩展而设计。 您可以在以下环境运行 MongoDB: MongoDB Atlas:用于云端 MongoDB 部署的完全托管服务 MongoDB Enterprise:基于订阅、自行管理的 MongoDB 版本 MongoDB Community:source-available、可免费使用以及自行管理的 MongoDB 版本 ...
ActiveCampaign is an incredibly popular email marketing service trusted by businesses around the world. Once you integrate ActiveCampaign with Shopify, you can access a library of hundreds of pre-built marketing automations to launch email campaigns, likeabandoned cart emailsor a welcome series. This ...
Cloud Container Engine (CCE) is a Kubernetes cluster hosting service for enterprises. It manages the entire lifecycle of containerized applications and delivers scalable,
Generative AI (GAI) is the name given to a subset of AI machine learning technologies that have recently developed the ability to rapidly create content in response to text prompts, which can range from short and simple to very long and complex. Different generative AI tools can produce new ...
This update is already reflected in the default metric of Webex Contact Center. Comparison table: Feature/AspectCurrent BehaviorNew Experience Conference Call Participants Limited to the presence of the customer and one additional participant. Supports up to 8 participants (including agent and customer...
CRM integration.This feature connects the contact center with CRM systems, enabling call center agents to access customer data. Natural language processing.NLPenables automated systems to understand and process human language. Predictive dialer.This tool automates the dialing of numbers. Predictive dialer...