The California Consumer Privacy Act of 2018 (CCPA) is aprivacy lawthat was passed on June 28, 2018 and took effect onJanuary 1, 2020. It was updated, amended and expanded by theCPRA, which became effective on January 1, 2023. This law has had asignificant impacton consumers and certain ...
Learn how the INFORM Consumers Act, which requires Amazon to collect, verify, and disclose information from high-volume third-party sellers, affects you.
Voice of the Customer (VoC) is a term that describes your customer’s feedback about their experiences with and expectations for your products or services.
E-commerce, or electronic commerce, is the buying and selling of goods and services over the internet, on websites, mobile apps, or social media. By optimizing e-commerce as part of a broader digital-commerce transformation, sellers stand to attract more
What Is the UCPA?The Utah Consumer Privacy Act is one of multiple statewide data privacy laws that establishes rights for consumers and responsibilities for companies that process the data of Utah residents. Like other privacy acts, the Utah privacy law gives consumers a number of rights related ...
the consumer with some remedies to correct bad sales practices. A statutory product warranty, which is a law that requires manufacturers to warrant that their products are fit for consumer use, is a significant consumer right. Other laws permit consumers to cancel a contract and obtain a full ...
(SDLC). Software supply chain security is the act of securing the components, activities, and practices involved in the creation and deployment of software. That includes third-party and proprietary code, deployment methods and infrastructure, interfaces and protocols, and developer practices and ...
What makes you stand out is going a step further to fix the issue faster or in a way that exceeds customer expectations. If you're working in a restaurant and a customer's order is wrong, you might say,"I'll fix this right away. Would you like a complimentary appetizer while you wai...
is experiencing a massive drive toward pushing privacy legislation at the state level. That’s because the federal government hasn’t been able to find a consensus on how to legislate broadly. Rather than wait, state lawmakers have been nudged by consumers, consumer advocates, and even companies...
Specifically, ECOA protects consumers from discrimination based on race, color, religion, national origin, sex, marital status, age, eligibility for public assistance, or the exercise of any rights under theConsumer Credit Protection Act. The law aims to provide equal access to credit for everyone...