This simple CRM classification can help you narrow down the number of vendors and find the best CRM solution for your business without worrying about which of the many classifications it belongs to and if it is really the right choice for you. The action-vs-admin comparison eliminates unnecessar...
Asking people to create the content is the #1 reason (excuse) why people won’t contribute ideas. For a smart, experienced content creator, tracking down details of the story and bringing it all together is the easy part! George Fischer George Fischer is Vice President of Earned...
Public Relations: Manage public relations, such as the media, customers, and other stakeholders to maintain positive relationships. Also, addressing any potential PR crisis effectively is equally important. Competitor Analysis: To find ways to stand out and get better, we need to monitor what our ...
Using analytics is like following a recipe for success. Much like reading cooking directions and timing the pasta to know when it’s done, you can get customer insights without having to do much testing and guesswork. Tip: Learn more about best practices for customer data management. How to ...
The Best Data Mining Tools Definition: What Is Data Mining? Let’s start with the meaning of data mining – what is it, exactly? We define data mining as the process of uncovering valuable information from large sets of data. This might take the form of patterns, anomalies, hidden connecti...
What is a live webinar? How do live webinars work? What is the best time to host a live webinar? What are the benefits of live webinars? How to host a live webinar? How to promote a live webinar? How to join a live webinar? How to automate a live webinar? What is a live webi...
best practices, expertise, and other valuable company information at a faster rate. It is even possible to post questions for further clarification on matters or to introduce an idea not covered—all imperative benefits of leveraging enterprise social networks toimprove communication in the workplace....
The reason behind that is they need these tools to fit their unique processes, say, a highly tailor-made lead management system that connects all the customer interaction touchpoints versus a ready CRM that is inflexible and complicated to use....
I have been doing the Derek Sivers weekly Now Now Now for a few years now. It is a concept where you have 1 page on your website someone can visit to know what you are doing RIGHT NOW. Different then an about page, as that is more static and can be years old. Some friends actua...
Successful benchmarking is quantitative and qualitative. You’ll compare your business with competitors, and organizations outside your industry. It’s a process that requires the support of your entire company. It’s not a quick fix. And it’s not magic. Updating your CRM software won’t tur...