What is an AI Chatbot for Customer Service? An AI chatbot for customer serviceis a software application that uses artificial intelligence to interact with customers and assist with their inquiries. These chatbots can handle a wide range of tasks, such as answering frequently asked questions, troubl...
What is a service mesh? A service mesh is a network-based infrastructure layer that manages service-to-service communication. Separate portions of a program can interact with each other using this way. Cloud-based apps, containers, and microservices are frequently used in conjunction with SMs. In...
5. Agent assist Agent assistaids human agents by providing real-time suggestions and information during customer interactions to enable speedy resolutions and a good agent experience. Some prevalent AI-powered agent productivity tools include:
Identity verification is the important process of ensuring that a person is who they claim to be when opening a bank account, applying for a loan, or other financial processes. Though identity verification is an important security measure in combattingnew account fraud, Identity verification also pl...
sms or social media messages. it’s a great way to deliver tailored offers or info that encourages quick responses. pr, on the other hand, focuses on building a strong brand image through things like press releases, media outreach, events or partnerships. the goal here is to boost awareness...
Contact Type: it includes Chat, and SMS in addition to Call and Text. Contact Goal Classifiers: When Text, Chat, or SMS is selected as the contact type, a Random option is available as a classifier, such as Random Chat. Easy to Enable Application Management streamlines digital channel enabl...
When you visit any website, it may store or retrieve information on your browser, mostly in the form of cookies. This information might be about you, your preferences or your device and is mostly used to make the site work as you expect it to. The information does not usually directly ...
How does SMS verification work? SMS verification advantages SMS verification challenges Who uses SMS verification? Is SMS verification secure? How to choose an SMS verification service Secure SMS authentication with Twilio Verify How to get started with an SMS verification API Alternatives to SMS verifi...
Ensure your phone has enough credits to send SMS. 2. Turn Airplane mode on and off Airplane mode is a setting on your OPPO phone which disables its wireless communication abilities, theoretically making it approved for use on aircraft or where the wireless functions are forbidden. Go to thisli...
Direct marketing is all about reaching your audience through personalized channels like email, direct mail, SMS or social media messages. It’s a great way to deliver tailored offers or info that encourages quick responses. PR, on the other hand, focuses on building a strong brand image ...