ServiceNow is undeniably a great IT Management Platform and has given a spectacular Ticketing Tool to the world. With the reference of time, the company has evolved all of their tools in a very smart manner to b
Chapter 8, Introduction to Scripting, Scripting in ServiceNow has its own quirks and best practices. In this chapter, learn how (and when) to use custom scripted functionality. Chapter 9, The Server-side Glide API, Learn about the server-side ServiceNow API, also known as the Glide API, bu...
Additionally, call centers use DAPs to reinforce compliance by embedding call scripting and data entry best practices within workflows, reducing errors and improving customer satisfaction scores. Call Center DAP Use Case: A financial and tax service provider faced the challenges of onboarding and ...
PowerShell: A powerful scripting language, PowerShell is primarily used in Windows environments. It enables IT professionals to automate tasks related to system configuration, administration, and management. Ruby: Ruby, although not as popular as PowerShell or Python, provides capabilities for IT proce...
Recently, the termconfiguration managementhas expanded its meaning to reflect the increased use ofsoftware-based configurations and interactions: scripting the configuration of a software stack, container management andKubernetes, automation down to the code level, and cloud resources and provisioning. ...
Launching advanced analytics for additional modules in ServiceNow Enhancement Analytics Plus now offers out-of-the-box analytics for ServiceNow's release management, change management and configuration management modules. Click here to learn more. Sep Build Number: 5010 (Release on: September 08, 20...
CIO Strategic AdvisorinServices (non-Government)2 years ago ServiceNow is the gold standard and has the ability to do discovery. If I recall, the cost to include discovery is pretty significant. You will want to evaluate the value you get...
There is no specific recommendation here aside from using local admin credentials to log in and rejoin the domain. Citrix Provisioning has an out-of-band method to reset machine passwords. You can also use scripting and/or third-party solutions. ...
comprehensive variable management with scoping rules and secret storage, and separating the design time process of building a deployment from the deploy time process of selecting package versions. What this means is that as you roll out new versions of your containers and Octopus will update your ...
Let’s break down the steps involved in the ServiceNow orchestration workflow process. The image below shows the workflow process. When orchestration activity begins with a workflow Orchestration launches a discovery probe. In ServiceNow, a probe is a code that collects information about a device or...