Customer portals store and access a large amount of sensitive data, like personal information, account data, billing information, and more—so you need to be sure your portal is a technological vault. Look for customer portals that have advanced security features, or prioritize implementing security...
What are you trying to measure with a customer portal? How do you want this to improve your business? What are ways you can encourage customers to adopt the portal? If a customer portal has too many components or is hard to navigate, the customer won’t adopt it – they’ll leave and...
Integration capabilities:Your customer portal should seamlessly integrate with other systems such as, billing, and support tools. This ensures data consistency and enhances the overall customer experience by providing a unified platform in your.
The Customer Portal is a self-service portal where your customers can view invoices, make payment, manage subscriptions and more.
Building your own billing system is unnecessarily complex and expensive. For example, you need to make sure you can correctly bill the customer based on the pricing model (flat-rate billing or tiered pricing, for example), manage billing and prorations across a customer’s lifecycle (upgrades ...
Online bill pay allows you to manage your payments to various companies, all in one place. All you have to do is sign in to your bank’s portal and pay via the central dashboard. Or, have the process completely automated. More reliable: Online bill pay schedules all your payments in ...
Open your credit card online portal: You can usually find the portal for setting up automatic payments on your online account. You can usually find it in the Payment or Pay Bill section. Set up a payment date: Once you're ready to set up a date, you may find more details on h...
A customer portal can help you manage relationships with your customers. Learn more in our complete guide.
What is Electronic Billing (e-Billing)? Electronic billing (e-Billing) is a method of sending and paying bills electronically, rather than through paper billing processes. Billing electronically makes it easy for customers to receive bills online, in a supplier portal, via email, or in machine...
Measured service: Monitoring, controlling, and reporting resource utilization for transparency and billing based on usage These features suit the needs of most businesses considering cloud migration: Focus on value-added activities rather than basic maintenance tasks Support for an agile mode...