Example: Perception bias in the workplace You are the lead for an important project at work, and your manager asks you to present your progress to the executive board. You spend hours preparing the presentation with your team. After the presentation, your manager congratulates you for your pro...
While bias comes in many forms, this article focuses on gender bias and its role within the workplace. We'll cover what it is, where and when it happens, along with 12 ways you can reduce gender bias and ultimately build a morediverse and inclusive workplace. It should be noted that w...
A perception bias is a psychological tendency to lose objectivity in perception of people and situations. People may believe they are able to evaluate an event fairly and accurately, including making judgments about situations, but a number of biases interact with the way they perceive events. One...
An example of perception bias in the workplace is hiring a woman instead of a man for a caretaking role in a nursing home, assuming more warmth would come from the female candidate. One tool to avoid perception bias when hiring is “blinding” applicants, also known as anonymous hiring....
Recency bias in the workplace may draw a manager’s attention to an employee’s recent performance, instead of long-term performance, as being more indicative of future performance. Example: Recency bias in performance reviews Managers can fall for recency bias when reviewing an employee’s perfor...
One of the key factors fueling last November's white backlash at the polls was the perception that affirmative action programs were causing widespread reverse discrimination against white men.Last month, a panel set up by then-President George Bush showed in effect that this issue was a red ...
A cognitive bias is a systematic pattern of deviation from norm or rationality in judgment. Individuals create their own "subjective reality" from their perception of the input. An individual's construction of reality, not the objective input, may dictate their behavior in the world. ...
In-app surveys using product feedback softwareWe’ll discuss these and more methods of collecting product feedback later in the article.What is Customer Feedback?Customer feedback is all about how users feel about their overall experience with your brand. It’s not just limited to products but...
Example: Egocentric bias in the workplace Suppose that you start working as a salesperson in a new industry. During the first few weeks, you hear all your colleagues talking about the company’s product (an ecommerce software application) using acronyms and jargon you are not familiar with. ...
Example: Negativity bias in the workplaceYou have just finished your performance review with your manager. During the meeting, your manager spent a lot of time highlighting your accomplishments and acknowledging your positive contributions to the team. Towards the end, they also gave you some negati...