Platform as a Service (PaaS) is a set of cloud-based services that enable business users & developers to build applications faster than on-premise solutions.
The business benefits add up ‐ the advantages of cost savings, speed of development and security offer real advantages that are hard for businesses to replicate using internal systems. Without these savings, the development costs of creating apps that keep pace with the market is fast becoming pr...
Customer service refers to the assistance an organization offers to its customers before or after they buy or use products or services. Customer service includes actions such as offering product suggestions, troubleshooting issues and complaints, or resp
Customer service refers to the assistance an organization offers to its customers before or after they buy or use products or services. Customer service includes actions such as offering product suggestions, troubleshooting issues and complaints, or resp
What is the difference between a cloud contact center and an on-premises contact center? How does migrating to a cloud contact center work? Can you share examples of customers migrating to a cloud contact center? Can you show me a cloud contact center, instead of telling me about it?
Professional services automation (PSA) is a type of software application suite that provides a service business with the functionality it needs to manage core business processes. PSA software provides essential business automation forprofessional servicesorganizations, such as law firms and accounting partne...
Frederick said one downside of using PEO payroll services is that the cost per employee is often higher than it is when a business manages payroll on its own. “Unfortunately, while this extra cost can often be managed by larger companies, small and medium-sized enterprises might often have ...
E-commerce, or electronic commerce, is the buying and selling of goods and services over the internet, on websites, mobile apps, or social media. By optimizing e-commerce as part of a broader digital-commerce transformation, sellers stand to attract more
Cloud security is constantly changing to keep pace with new threats. Today’s CSPs offer a wide array of cloud security management tools, including: Identity and access management (IAM):IAMtools and services automate policy-driven enforcement protocols for all users attempting to access both on-pr...
How Is End-to-End Services Implemented in IT? End-to-end services are often utilized in IT as it meshes well with the implementation and utilization of software. Often, a provider will offer support in the set-up of a product. The provider will then offer ongoing support services including...