Here is an example to help you get your head around this scheme: If your business has issues with retaining customers, you can tackle them by sending promotional messages through WhatsApp. In this case, your KPIs might be clicks, engagement, and customer retention rates. 2. Pin down your ...
You can’t ignore the simplicity of Apple’s website and the way it focuses on the key benefits and features of its products. It contains a lot of white space and makes a site look very stylish and minimalistic. The classical navigation menu allows customers to feel comfortable when they ...
Understanding how to encourage & build brand loyalty could mean the difference between meeting/missing your revenue targets. Learn how here.
and generates revenue is well-known. Moreover, there are diverse sets of benefits it offers. While most businesses use social media for brand recognition, 80% of them are unaware of the right tools that shall help them to achieve the best growth. However, the rightsocial media ...
CTC=Net Salary+Direct Benefits(EPF, Gratuity, Leave Encashment, Corporate NPS) + Indirect Benefits(Laptop, Coffee,Office Rent) CTC of Company, Basic Salary, Gross Salary The excitement of getting the first job is punctured on getting the first pay. It is usually less than what the fresher em...
Free eBook: Understanding AI - Your real-world CX playbook Download now Related resources Customer Feedback Social Media Feedback 8 min read Customer Feedback Voice of Customer 23 min read Customer Feedback Customer Feedback 30 min read
Although it’s had its ups and downs, customers’ brand perception of Apple is largely positive. Additionally, it has a Net Promoter Score (NPS) of 72. The NPS measures customer experience and potential business growth by using a simple one-ten scale: Why the love for Apple? Well, it: ...
For example: typography, color scheme, branding, button design, animations, and imagery are all a part of UI; while user flow, product features, and accessibility are a part of UX. Improve UX with product experience insights from Hotjar ...
s popularity would start to wane, becoming less and less a destination for academics and politicians and more a spot where the local college football fans would congregate. In an attempt to cater to modern tastes the hotel was renovated in 1999, receiving a new color scheme and updated ...
Learn about FATCA (Foreign Account Tax Compliance Act) and its implications for NRIs. Understand the requirements, benefits, and how it affects your financial accounts.