What is Dynamics 365? Dynamics 365 is a portfolio of intelligent business applications that delivers superior operational efficiency and breakthrough customer experiences enabling businesses to become more agile and reduce complexity without increasing costs. Watch an overview ...
This article provides a list of the help articles and other resources for Microsoft Dynamics 365 apps.
Microsoft Dynamics 365 CRM is a comprehensive cloud-based software solution designed to streamline and optimize customer relationship management processes. It offers modules for sales, marketing, and service, integrating seamlessly with other Microsoft p
Dynamics 365 appsDescriptionLearn more Sales, Customer Service, or Field Service The quality of our releases is paramount to ensuring our customers' satisfaction. We have multiple parts to how we approach quality as we release to our global audience. We begin our process with a series of autom...
Microsoft Dynamics 365 is a cloud-based business platform which comprises the functionality of ERP and CRM solutions. Within Dynamics 365, there are several applications for the different areas of business. In that regard, Dynamics 365 for Finance and Operation, the solution which is covered by ...
Dynamics 365 Welcome to Dynamics 365 Get started What is Dynamics 365? What's new Release schedule Accessibility in Dynamics 365 Find your way in Dynamics 365 Icons Deprecations Deploy Find training and certifications Find compliance content Find support and resources Copilot and generative AI features...
While a DMP’s primary use is to segment and categorize your customers anonymously for advertising purposes, a CDP helps create persistent customer profiles. This means that you can create a single, individual record for each one of your customers based on a unique identifier such as their name...
Dynamics 365 Contact Center is an AI-first contact center from Microsoft that works with any CRM or third-party solution, allowing customers to use Omnichannel for Customer Service with AI capabilities with a CRM of the customer’s choice....
Don't see your app here? The Microsoft Dynamics 365 documentation page also points you to full product documentation and training modules that you can use to learn about the latest versions.الموارد الإضافية التدري...
When you write form scripts that use the Web API, these scripts can work using the local data in Dynamics 365 for Outlook when the user is offline. This capability has been available for the Organization service (SOAP endpoint) and the Organization Data service (OData v2), but was not prev...