Salesforce Marketing Cloud is a platform wherein relevant and personalized journeys are delivered across various devices and channels. In this section of the Salesforce tutorial, you will be introduced to Salesforce Marketing Cloud, along with the related details of why you should choose the same....
Marketing Cloud Personalisation: An AI-powered interaction management solution that delivers real-time, 1-to-1 customised customer experiences across channels. Salesforce India September 8, 2022 7 min read Share article Share article Just For You What is a Customer Data Platform (CDP)? 5 m...
Salesforce.com is a cloud-based customer relationship management (CRM) software solution for sales, service, marketing, collaboration, analytics, and building custom mobile apps.
Salesforce Commerce Cloud(SFCC) provides a spectrum of capabilities that enable brands to connect with customers at every stage of the customer journey. Channel transitions are seamless with the Commerce Cloud. Each business is therefore supported across all platforms and levels of involvement. Table ...
Salesforce Commerce Cloud is acloud-basedsuite of products that enablee-commercebusinesses to set up e-commerce sites, drive moreautomationand provide customers with seamless shopping experiences. Part of the integratedSalesforce Customer Success Platform, Commerce Cloud powers all Salesforce-connectedapps...
The Salesforce Customer Success Platform (CSP) is the official name of theSalesforceportfolio of products. This cloud-only platform forCRMand other capabilities includes the following clouds to enable sales, service, marketing, collaboration and communities, analytics andbusiness intelligence, and applica...
There is a saying that ”data is the new oil”, however, data extraction, storage, and its representation are what actually make data valuable. We have detailed the basics of Send Log, why it is used and step by step process to create it in the Salesforce Marketing Cloud org. Hopefully...
It’s clear that Salesforce has attempted to retain as much popular NPSP functionality as possible in NPC while adding and enhancing some much-needed and often-requested features. Outcome Management The next major update in the Winter ’24 Nonprofit Cloud release is the introduction...
What is Salesforce? To wrap it up, if your business could use the help of a competent CRM solution, Salesforce is really something to consider. The fact alone that it’s cloud-based should be enough to pique your interest, but there’s more: a 90-day free trial and mobile apps for...
What Is Inside Sales vs. Outside Sales? Inside sales relies on an indoors salesforce to market and sell the company's products or services online or over the phone. Outside sales uses in-person techniques such as meeting clients face-to-face, knocking on doors, or setting up physical boot...