The hospitality market is competitive, so it pays off to understand how your business performs compared to your competitors.Key performance indicators(KPI) are statistics that can help you, and one of the most important is your revenue generation index (RGI). If you’re unfamiliar with RGIs, w...
Although many key performance indicators can help you measure a website or application’s performance and user satisfaction levels, today’s app developers currently focus on growing a new metric: the K-Factor. In this post Learn what the K-Factor is, how to calculate it, and why you shou...
Client satisfaction is crucial for maintaining loyalty and driving business growth. This KPA measures how customer expectations are met or exceeded using tools like feedback surveys, customer reviews, reorder rates, and complaint analysis. Understanding client needs through feedback enables continuous impro...
Find out all about Hotel Average Daily Rate, including what it is, how to calculate it, when best to use it, and when not to. Read more on the Mews blog.
How is marketing ROI used by companies? Businesses need to regularly calculate their return on marketing investment for every campaign in order to make informed decisions and optimize marketing efforts. And that’s actually one of the reasons for the emergence of growth marketing. Having an in-...
There are four KPIs that determine your LTV: average order value (AOV), purchase frequency (F), gross margin (GM) and churn rate (CR).With all these metrics, you can use this formula to calculate customer lifetime value:With this customer lifetime value model, all you need to do is ...
How to calculate your customer lifetime value Depending on if you're aSaaS, anecommerce, a small business, a startup, or any other type of business model, theCLVcalculationmight not be as important. Thecustomer lifetime valuecalculationis particularly useful if you have a subscription or sell...
Still, no matter which metric is used, the goal stays the same: To increase revenue and profits. In this post, we will discuss the formulas you can use to calculate RevPAR, the alternative KPIs, and offer strategies for increasing RevPAR — or GoPAR or ARPAR or whichever metric you pref...
How to calculate your number of orders Calculating the number of orders is straightforward and only requires business owners to set date limits and count how many sales from individual customers they had during that time. What is a good number of orders?
If you don’t know how well marketing is doing, you can’t correct your course when you’re heading in the wrong direction. The result? Wasted money. Wasted effort. So you need to track CPL, and that means you need to calculate it. Easier said than done, right? Well, not so fast...