Background: The wide-ranging program of reforms brought about by the Health and Social Care Act (2012) in England fundamentally changed the operation of the public health system, moving responsibility for the c
Department of Health and Social Care:The department of the UK Government that deals with health and social care. The current Secretary of State for Health and Social Care is Steve Barclay, while the Minister of State for Social Care is Helen Whately. Domiciliary care:See ‘Home care’. Health...
Why is social media customer service important? Social media is where your customers live—making it a key part of delivering standout customer care. They’re already asking questions, sharing feedback and starting conversations on platforms like Facebook, Instagram and X. Supporting them there mea...
Social media marketing is no longer just for connection—it’s a key sales channel. According to The 2025 Sprout Social Index™, social commerce is blurring lines between engagement and online shopping, shortening the path to purchase. This presents marketers with many opportunities to leverage so...
Free Essay: Promotion of rights All individuals in a health and social care environment have rights to confi dentiality, choice and to have their...
This is especially important in the context of the Health and Social Care Act which has eased private entry into the UK healthcare sector. Conclusion Diffusion of knowledge and sharing of ideas and best practice is essential to driving continual improvement of the NHS. We should look to gather...
It isn’t common, but there are times when your Social Security payment could be delayed. Maryalene LaPonsieApril 30, 2025 401(k) Rollover: Is an Annuity Right? Annuities offer protection, but your 401(k) already gives you tax advantages without the fees and complexity. ...
Children and young people with care-experience (e.g. foster, kinship and residential care) report poorer mental health and wellbeing than the general population. Despite an emerging evidence-base for intervention, it is not clear if current approaches create, exacerbate or mitigate outcome inequities...
The role of social media in customer service In addition to AI and machine learning,social media platforms have become essentialfor real-time customer interactions. Here are some ways social media is being used to advance customer service:
Leads McKinsey’s work in federal healthcare and civilian agencies at the intersection of operations and social, health, and public entities Healthcare COVID-19 May 12, 2021Who do you trust the most? If you or a loved one has received medical treatment in the last year, it may very well...