A certificate of occupancy is a legal document that proves a structure, such as a house or office building, is safe to inhabit. In addition to the property address and owner, a certificate of occupancy will include the following three things:...
Occupancy is a workforce management metric for the percentage of time call center agents are actively engaged in interaction handling activities compared to their total time logged in. Interaction-related activities typically include talk time, hold, and after-call work, but some calculations don't ...
Occupancy is often referred to as “utilization”, yet the two terms vary slightly. Utilization considers total time at work (including training sessions, meetings etc.), while occupancy only considers the time when advisors are active on the contact centre floor. The Occupancy Formula To calculate...
Occupancy is a great benchmark to assess a hotel’s position against its competitors and its own historical data. Knowing how your hotel is doing compared to other hotels in the market and previous years can help you set rates, predict stay patterns, schedule staff, and plan renovations or m...
In terms of commercial real estate, occupancy is simply the amount of space occupied by paying tenants in a multi-tenant property. With office, retail and industrial properties, obtaining accurate occupancy information is relatively easy because property owners and leasing agents are open to divulge ...
Whether you rent or own your commercial property, office space is likely one of your businesses' largest investments. It can also be one of the most difficult assets for a business to manage. The effectiveness of your office space boils down to 2 crucial elements - occupancy and utilization....
Is the occupancy-based pricing suitable for your vacation rental? There are upsides to occupancy-based pricing, such as increased revenue. However, there can also be some negatives. Some hosts argue that this strategy can make it more difficult to track income. Further, your guests might react...
The industrial Internet is a new infrastructure, application mode, and industrial ecosystem that deeply integrates next-generation information communication technologies with the industrial economy. By fully connecting all elements, including people, mac
Reduced health and safety risks: The pandemic enhanced the appeal of touchless access but also the importance of managing building occupancy. An access control system can do both, balancing employee safety and comfort with on-premises security. Seamless visitor experience: First impressions matter, and...
Occupancy is calculated as a percentage and represents the amount of time that advisors spend on call-related activity while they are logged in and expected to be taking calls.“Call-related activity” includes talk time, hold time and wrap time. It is often referred to as “productive time”...