根据第二段第一、二句“Recent economic hardship has given the consumer increased power in Europe as retailers fight to win their share of reduced disposable income.This has meant falling prices,plenty of special offers and a re-examination of what customer service really means”:“在经济困境中商品...
Great customer service skills are all about connecting with people and solving problems in a way that makes them happy. Being a good communicator is key. Just as important is listening carefully to find out exactly what they need.Quick thinking will help you solve problems on the spot while ...
英文:This has meant falling price,plenty of special offers and a re-examination of what customer service really means.翻译:这意味着(将会出现)降价,大量的特价商品以及对消费者服务真正含义的重新评估.自己的理解:主语(this,指代上文提到的事件)+谓语(has meant)+宾语(falling price,special offers,re-...
Meanwhile, subpar customer experiences contribute to churn. Eighty percent ofshoppers will abandon a retailerafter three bad experiences, for example. Great customer service is important for your brand reputation, too. After all, customers are quick to share negative experiences with the masses online....
If you don’t, you risk losing customers and—worse—having your brand name dragged through the mud on Twitter for the world to see. That’s why it’s imperative for small businesses to understand what great customer service is and how to execute it....
What is a friend in need? Is a friend indeed. Do you have a true friend? Say something about him? Match the words and expressions in common with their definitions. In common. We. Welcome aboard. It's ah. The great stories. Benefits. Ready? Reference? Coordinator. Specialist. Outside....
Great customer service has a direct impact on any business plus it is a key way to improve customer experience (CX). Want proof? Satisfied customers are the lifeblood of any business. It takes a lot of money to acquire a new customer, so business owners need to do what is necessary to...
Great customer service is the foundation of any successful organization. It’s that one entity that complements every other aspect of customer outreach, including promotional and branding activities. In this article, we will go over what customer service is, its importance, top skills for ...
Providing good customer service in your retail store means you are more likely to get repeat customers. Here are 6 characteristics of good retail customer service.
have their questions answered. Having said this, there is a fine balance between speed and problem-solving—not getting the customer off the phone or brushing them off without a resolution. This means thatefficiencyand effectiveness may have to supersede speed in order to provide a great ...