Answering the question “How does generative AI work?” is complex and gaining a deep understanding of it requires effort. The beauty of generative AI, however, is that you don’t need to understand everything about it to benefit from it. You can simply find an app, such as Firefly, typ...
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images, and even music have exploded in popularity over the past year. But what exactly is generative AI, why is it important and what can it do for
The 3 biggest AI missteps CX leaders make + how you can avoid them and succeed CX leaders have long been asked to anticipate customer needs, empower agents, and deliver seamless service… Article 3 min read Zendesk AI customers are building teams of super agents: 3 ways you can too ...
and professional circles alike. Understanding AIwriting softwareand how it works is an important part of knowing what you can and should be using it for. Our guide will answer some questions you might have, like “What is AI writing?”, “How should I use AI writing software?”, and ...
Perplexity calls itself a "Swiss Army Knife for information discovery and curiosity," but it's essentially an AI-powered search engine. Think of it as a mashup of ChatGPT and Google Search—though it's not a direct replacement for either. Really, it's the direction Google is trying to ...
Google Cloud Platform is mostly used in the industry to describe the suite of cloud computing services available for end users and companies who want to build their own digital cloud infrastructures. It is interesting to note that products like YouTube, Gmail and thegenerative AIGoogle chatbotBard...
Learn howMachine Translation can be leveraged to help the legal sectorto reduce its data set and translate foreign language documents efficiently. Life Sciences Although pharma has been slower toadopt automated technologies, that situation is changing. Artificial Intelligence (AI) is projected to favorab...
Celia Cerdeira at Talkdesk explains how conversational AI powers contact center tools like virtual agents and chatbots. It uses machine learning (ML) and natural language processing (NLP) to help customers and give them a great experience with a brand. I
While artificial intelligence (AI) is the broad science of mimicking human abilities, machine learning is a specific subset of AI that trains a machine how to learn. Watch this video to better understand the relationship between AI and machine learning. You'll see how these two technologies wor...