Service Cloud is a popular Salesforce product that is designed specifically for CRM. Built on the Salesforce Platform, Service Cloud enables users to automate service processes, streamlineworkflowsand find key articles, topics and experts to support customer service agents. The purpose is to foster ...
Stephen Hammond GM, Marketing Cloud Stephen Hammond is the EVP and GM of Marketing Cloud at Salesforce, leading teams to drive innovation for current and future marketing technologies and solutions. He has more than 25 years experience in marketing technology with 20 years in multibillion dollar ...
Salesforce Developer Experience (Salesforce DX) is a set ofsoftware developmenttools that lets developers build, test and ship many kinds of applications onSalesforce Platform(formerly called Force.com). Development team members can also collaborate using Salesforce DX and followAgiledevelopment principl...
Salesforce Marketing Cloud is a platform wherein relevant and personalized journeys are delivered across various devices and channels. In this section of the Salesforce tutorial, you will be introduced to Salesforce Marketing Cloud, along with the related details of why you should choose the same....
The way businesses communicate with their clients across all channels and devices is simplified by the Salesforce Commerce Cloud service. It is a software platform that runs in the cloud that helps companies in integrating the customer experience across all of commerce, including web, social, mobile...
How does Data Cloud work? Data Cloud is part of the Salesforce Platform, which helps you and your team gain a complete understanding of your customer, based on data. Data Cloud has three key capabilities that make this possible: 1. Data Cloud connects to every data source ...
What is the problem that you are trying to solve? In theory, it is just APIs talking to other APIs... Chief Technology OfficerinSoftware2 years ago When integrating AI platforms, such as AutoGPT, with WordPress or Salesforce Experience Cloud, ...
In fact, the reason why Essentials is so easy to upgrade is that it’s not an entirely new product; it’s just a lower-tier option in Salesforce’s Lightning line. For $25 per user per month, small business users get access to Sales Cloud Essentials and Service Cloud Essentials for ...
Salesforce Data Cloud, the #1 CRM data cloud, is a real-time data platform that provides a single source of truth for customer data to help you tackle your biggest data pipeline challenges. It powers the entireSalesforce Customer 360platform to help organizations ingest, harmonize, and unify ...
Salesforce is a cloud-based service Perhaps the greatest perk of them all is the cloud-based access. Not only you can access your workspace from virtually anywhere (as long as you have an Internet connection, that is), but your collaborators can also do that if you want them to. ...