so-so or bad. The relationship can be between any one in the organization - between co workers, between an employee and his superior, between two members in the management and so on. It is important that the employees share a healthy relationship with each other...
Unlike the early days, today’s CRM software lives in the cloud, giving you the ability to safely save and access all of your customer data from anywhere at any time. That means every employee has the same information in real time, and can make updates wherever they are. Shifting to acl...
Unlike the early days, today’s CRM software lives in the cloud, giving you the ability to safely save and access all of your customer data from anywhere at any time. That means every employee has the same information in real time, and can make updates wherever they are. Shifting to acl...
In business management, what is controlling? What is the human relations theory of management? What does a sales manager do? What is a customer deposit reconciliation? What are the key customer groups in an organization? What is an employee-employer relationship? What are the stages of a custo...
How to implement an employee assistance plan Rolling out an effective EAP is a carefully planned process involving several steps: Step 1: Identifying needs Start with conducting surveys or hosting focus groups with team members to understand their needs and what is causing them stress—whether that...
a centralized CRM software. This facilitates the management of up-to-date and accurate customer data from a single point. In cases where more than one unit or employee interacts with the same customer, CRM ensures that each user is informed regularly and simultaneously for the entire interaction...
What is money management? What is an employee-employer relationship? What is a managerial decision? What is Labor Relations? What is the relationship between aggregate and hierarchical planning? What is dispute management and what are the processes involved?
A robust talent management system provides fertile soil for a healthy company culture to grow and flourish. Developing a strategic talent management system is key to nurturing high performance, job satisfaction, and employee wellbeing. When your people are happy, they’re more likely to infuse the...
objective for HR and IT groups. “But before you can incorporate employee engagement into performance management,” says Gartner Vice President AnalystHelen Poitevin, “you need to be clear what engagement is, how it is measured and what place it occupies in broader voice-of-the-employee ...
Customer relationship management, usually referred to as CRM, is a method for managing an organization's relationships with its customers. Most often, the term CRM refers to a CRM system—which is software for managing contacts, streamlining sales proces