Webchat can also aid in call deflection and drive more efficient service. Internal chat can also be used to help agents communicate amongst themselves so information is transferred and the customer doesn’t have to repeat themselves. Higher connect rates mean happy agents and more revenue SMS provi...
“Imagination doesn’t always mean looking outside of the box, but taking a closed box and seeing a different world from within it.”Lionel Suggs Since the preference of Observant types is for gathering information from more exterior and concrete sources, one might assume that they have no or...
At one standard deviation above the mean ICSW, the effect is marginally significant (b = − .29, t(135) = − 1.77, p = .078, 95% CI − .287, .015) (Fig. 1). To probe the interaction further, we conducted a John- son-Neyman analysis, ...
This paper addresses these questions from a purely conceptual footing by delving into the recent philosophical literature on the nature of understanding. As it will be argued, given the cognitive benefits associated with this state and the (mostly) practical concerns underpinning it in this context, ...
REI Editor Emeritus Ken Knapp became a member in 1977 and went on to work for more than 36 years at the co-op. A father of daughters (thriving) and monitor of marmots (threatened), Ken is also a big fan of sustainability and sharing the ball. ...
At this point, you might be wondering what terms like 'WiFi 6' or 'WiFi 7' mean. These are what we know as wireless standards and basically represent the different generations of WiFi technology. On the market, they’re typically associated with your router and indicate the available frequenc...
However, just because your memoir is based on stories from your life does not mean it is a book about your life story. While an autobiography focuses on your life from birth to present day, a memoir uses specific events in your life to point to a particular theme. There are a couple...
What Does Rizz Mean? In modern digital slang, “rizz” means a world of appeal, elegance, and charisma packed up in one catchy word. If someone is very charming and can make everyone at once turn heads without even a bit of fuss entering the room, then they are RIZZ. Think of the ...
What exactly is required to achieve this cognitive state? This paper addresses these questions from a purely conceptual footing by delving into the recent philosophical literature on the nature of understanding. As it will be argued, given the cognitive benefits associated with this state and the (...
While "delve" originated from a term meaning physical digging, it is now more commonly used metaphorically to describe any thorough investigation or exploration. 7 What does it mean to delve into a topic? To delve into a topic means to investigate it deeply and thoroughly. 6 Is "delve" comm...