Avoidance:When you try to dodge or bypass a conflict, it is called avoidance. It is the least productive method or style of resolving a conflict. Because the other party may think or feel that you do not care.
Conflict resolution is the ability to resolve conflicts and disagreements peacefully and productively. In a workplace setting, disputes can arise between employees, departments, and even clients. Individuals who possess conflict resolution skills can diffuse tense situations and find mutually beneficial solu...
Part of a CFO’s strategic focus is on ensuring a strongreturn on investment (ROI)for their organizations. ROI is a measure of the likelihood of receiving a return on dollars invested and the precise amount of that return. As a ratio, it looks at the gain or loss of an investment as ...
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This skill set allows you to interact with customers professionally and helpfully. While industries such as hospitality, education, finance andhealth careare most likely to look for employees with proficient customer service skills, this is important for any industry that provides a service to a clie...
Employers want to hire employees that can manage their own relationships in the workplace. If you’re able to demonstrate good conflict resolution skills, then it’s more likely you’ll be considered for leadership or managerial roles.
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These are the skills all leaders need to have to ensure strong performance. They include sales training, sales coaching, conflict resolution, change management. Additionally, it’s understanding the difference between leading a team and managing the individual. Without this, everything else will fall...
Mary Barra is a successful entrepreneur who became the first female leader of a popular automaker in the U.S. when she was named the chair and CEO of General Motors in 2014. Barra's leadership style enables empowerment for her employees and gives credit where it's due. Among her outstandin...
individuals and their work environments, industrial-organizational psychologists craft strategies to enhance job satisfaction, boost productivity, and foster effective communication. From personnel selection to leadership development, this branch of psychology maximizes the potential of both employees and ...