A property management system (PMS) is software that facilitates a hotel’s reservation management and administrative tasks. The most important functions include
What is a hotel revenue management system? A hotel revenue management system (RMS) is a technology platform that helps hotels make smarter pricing and inventory decisions. It collects and analyses data, like occupancy rates, booking patterns, local demand, and competitor pricing, to automatically ...
Aircraft lease-purchase decision making : what influences airline management?Davis, GlendaZakrzewski, Dorothea
Tourism management refers to the activities associated with travel planning. Hospitality management is the administration of activities in a place where people meet, such as a restaurant, casino, convention center, theme park or shopping mall. Hotel management, just as the name says, involves managin...
What Are Event Management Skills? FAQs Hope Salvatori Hope is a Senior Content Marketing Associate who has been with Cvent for four years. She has 10 years of experience producing content for corporations, small businesses, associations, nonprofits, and universities. As a content professional, she ...
The airline utilised ERP software to integrate consumer insights when strategising for business growth by riding on features such as mileage program management for customers, fuel-cost accounting, forecasting routes and more! Through that, the airline was able to determine key drivers of profitability...
An air waybill number (AWB number) is a unique identification code used to track your shipment. It is an 11-digit number divided into three parts. Here’s an air waybill example: AWB NUMBER11-digits99953729071 First three digitsCarrier / Airline prefix999 ...
Consider the example of a leading airline that built a machine-learning system totrack and prioritize customerswho might choose a different carrier because they experienced multiple flight delays or other issues. The system, built in three months, drove an 800 percent increase in customer satisfaction...
In the 1970s, a team of NASA researchers began evaluating the performance of airline pilots, discovering that over 70 percent of airline accidents were caused by human error. With the goal of reducing human-caused errors in the cockpit, in 1979, the term, “cockpit resource management”, was...
Relationship marketing is a facet of customer relationship management (CRM) that focuses on customer loyalty and long-term customer engagement rather than shorter-term goals like customer acquisition and individual sales. The goal of relationship marketing is to create strong, emotional, customer connecti...