Received a delivery exception notice and not sure what it means for your shipment? We explain it all in this comprehensive guide for ecommerce businesses.
Safety is a top priority, but so is customer service. Many couriers will have contingency plans in place and the shipment will arrive as soon as it can be resumed in the affected area.During peak season one year, there was flooding in California, and things were a bit of a mess. We ...
Most customers, especially novice online shoppers, are often confused when they see a “processing exception” . A processing exception is a package that has been temporarily suspended for unforeseen reasons that may affect and change the time of its arrival at its destination. Even with the sophi...
Laura Moss explains that the way businesses handle customer service interactions surrounding a delivery exception “effects the overall feel of your brand.” Despite delivery exceptions being outside of Adventure Cats’ control, Moss says, “when there is a longer delay, we always refund the shippin...
What Is ePacket?ePacketis a shipping option offered by merchants in China and Hong Kong. It originated as an agreement between the US Postal Service (USPS) and Hong Kong Post, and has now expanded to include dozens of countries. It allows for faster delivery of products coming from China ...
ePacket is a shipping method offered by third-party logistics (3PL) providers in Hong Kong and China. In 2011, the United States Postal Service (USPS) officially announced an agreement with eBay China and HongKong Post. It allowsePacket trackingfrom China and Hong Kong and further receiving US...
Depending on the size of the delivery area, this may involve making multiple stops. As each stop is made, the driver will remove items from the truck and take them to the customer’s door. Once the driver delivers all the items, will return to the distribution center or USPS sorting cent...
If you don’t care about reliability, USPS First Class Mail is by far the cheapest shipping option for light items. The Cheapest Way To Ship A Package For Overnight Delivery USPS Express is once again the cheapest way to ship and overnight delivery is guaranteed…except when it isn’t:)...
So why is ATTN important? First off, let's look at some possible scenarios where one would use ATTN. Perhaps someone sends you a package via USPS. You may receive a box full of books, jewelry, clothes, electronics, food products, etc.; whatever it may be, depending on what you ordered...
A return authorization number, or RA, is a unique number that companies issue to authorize you to return an item you have purchased if it is defective or just doesn't suit your needs. While not all retailers require a number, many do. Shipping a package without an RA number could cause...