The results indicate that there is still lack of consensus regarding the definitions of both terms. We also found that a large portion of the papers lacked a solid theoretical foundation, while the rest of the papers evidenced that business studies on competencies and soft skills suffer from theo...
Social Performance (SP): SP has become relevant in measuring the current supply chain due to organizations’ awareness of corporate social responsibility (CSR). SP ensures that an organization’s social mission is translated into reality. SP is measured by employee safety and health, improvement in...