Learn to identify key accounts, follow a proven key account management process, assign account management roles, and get a free checklist.
ThegoalofanyKeyAccountManageristokeepcustomersfeeling‘glad’abouttheirrelationshipincludinganypurchase(s)byensuringthatastateofcognitiveconsonancedominates.The‘problemsolving’approachtoKAM -Problemsaregood!Problemsrequiresolutions.-Solutionsrequiresoftwareandservices=money!-Problemsgiveusthechancetore-enforcecognitive...
This is exactly why Key Account Management is one of the most important aspects of the sales process and an integral facet of every single business. Being a successful account manager means more than knowing your customers, being proactive and quickly responding to queries. While ultimately, your...
A keylogger, sometimes called a keystroke logger, is a type of surveillance technology used to monitor and record each keystroke on a specific device, such as a computer orsmartphone. It can be either hardware- or software-based. The latter type is also known as system monitoring software or...
While it might sound like a similar role, theaccount management definitiondiffers from that of account executives (AEs). An AE covers a wider range of thesales process, including acquiring new clients andclosing deals. In contrast, account management is a post-sales role, focusing on existing ...
First, a definition of risk management:Risk managementis the process of identifying potential risks and developing strategies to both address and minimize their effects. In the business world, risks can be categorized as any event that may negatively impact your organization, such as credit card fra...
Miscommunication is all too common in every company. One employee may have one way of doing things, while another may do the same tasks differently. Implementing an automated accounts payable process is a simple yet effective way to get everyone on the AP team on the same page. ...
There is a clear division between this and the enterprise model, where you actively manage keys. Key management involves separating keys from data for increased flexibility and security. You can have multiple keys for the same data, the same key for multiple files, key backup and recovery, and...
What is identity management (ID management)? Identity management (ID management) is the organizational process for ensuring individuals have the appropriate access to technology resources. This includes the identification, authentication and authorization of a person, or persons, to have access to applica...
An account manager is an entry- to mid-level employee who is responsible for the day-to-day management of a particular customer's account within a business. An account manager is often more interested in the client satisfaction aspect of a business relationship than explicitly trying to generate...