Five-star hotel employees should be polite, attentive, discreet, and can anticipate guests’ needs. All-in-all, consistently flawless excellence is the expectation. Standalone concierge staff available at least 16 hours a day A high staff-to-room ratio—ideally above 2.5 Multilingual staff 24-hou...
At its core, a MICHELIN Guide hotel represents the intersection of style and service. The design has a clear, compelling personality, and the staff is dedicated to your comfort. It’s a cultural ambassador; a place in harmony with its surroundings and reflective of the local identity. It’s...
So whatever the property you own and/or manage, incorporating an RMS is the right strategic decision that can help enhance your revenue-related operations. Key features of a hotel revenue management system Manyhotel revenue management solutionsare flooding the market, each having many features. But...
Lounge Access Benefit is for Marriott Bonvoy® Platinum Elite, Titanium Elite, and Ambassador Elite Members. The Memberplus one Guest staying in the same roomreceives access to the Concierge/Executive/Delta Pantry/Club/Signature Club/M Club lounge during normal hours of operations at Participating ...
Make no mistake: Chain hotels can offer personalized and intimate experiences as well, and there's a gray area surrounding what is and what isn't classified as a boutique hotel. But sometimes, the allure of boutique hotels is simply that they're unique. This may have you wondering, “what...
These come fully furnished, with hotel-style services that ensure convenience. Corporate executives and expatriates prefer this type of luxury apartments – for benefits such as concierge support, housekeeping, and optional dining solutions. Penthouse Apartments ...
A property management system (PMS) is software that facilitates a hotel’s reservation management and administrative tasks. The most important functions include
What is an extended stay hotel, exactly? Here’s everything you need to know, including how they work, what types of guests they attract, and much more.
Thehotel's websitesays its "destination fees" provide amenities like: Premium internet access Access to a fitness center Concierge business services Newspapers on request One bottle of water per guest at check-in Those are all things I presumed would come with my booking, especially since entry...
A hotelier is a person who owns or manages a hotel. In the case of chain hotels, a hotelier generally oversees a staff of managers...