Learn everything you need to know about finding, winning, and keeping customers with The Beginner's Guide to CRM. Get started What is a CRM database? A CRM database is software that helps businesses manage customer interactions and data. It is a single source of truth for information like...
What is a CRM database? A CRM database is software that helps businesses manage customer interactions and data. It is a single source of truth for information like customer contact details, purchase history, communication records, service requests, and preferences. A CRM database is designed ...
What is a CRM database? A CRM database is a customer relationship management tool that collects every interaction that a business has with its customers in one place and then makes all of that information available to the company in one customizable dashboard. This means that support agents do...
Understanding how to create a CRM database shouldn’t be a mystery. We break down the benefits of a CRM database and what kind of data it should store.
What is a CRM database? A CRM database allows businesses to manage relationships with contacts and customers by centralizing information. When integrated under aunified ecosystem, this information can is also useful for streamlining processes across other departments, l...
What is a CRM database? A CRM database allows businesses to manage relationships with contacts and customers by centralizing information. When integrated under aunified ecosystem, this information can is also useful for streamlining processes across other departments, like marketing and customer service...
Relational databases, which commonly use SQL (Structured Query Language), organize and retrieve data neatly arranged in tables. Think of a relational database as a series of connected spreadsheets. Each table is filled with rows and columns, storing related bits of information. For instance, one ...
With the advent of SaaS (Software as a Service), CRM is now easily accessible while on the move and working from home. History of CRM: some dates to remember 1980s: Emergence of a real CRM function within organizations, then called RDBMS (Relational Database Management System). This is th...
A comprehensive guide to what a traditional CRM is and how CRM software is evolving. Level up your customer experience and drive growth with HubSpot CRM.
It's a common myth that B2B businesses don't need a CRM. The truth is B2B businesses also need to store their information securely and use it to maintain healthy relationships with different parties and to create a loyal customer base. From managing an account's contact information to staying...