Customer service refers to the assistance an organization offers to its customers before or after they buy or use products or services. Customer service includes actions such as offering product suggestions, troubleshooting issues and complaints, or resp
A license server is a software that provides access to tokens or keys to client computers. This might be provided on the organisation intranet or over the internet. Watch this explanatory video about the concept of the license manager also called the license server. Subscribe to OpenLM Youtube ...
A client services associate works in the financial or wealth management industry. Client services associates function as sales associates and are referred to as brokerage clerks, depending on the employer. These associates provide administrative and clie
There is no better place to learn about a product than working with the customer support team. Spending day and night shifts trying to solve customer issues in real time gives a great deal of knowledge about a company, its products and services, and the customer's perspective. Working in cu...
An account manager is the business representative who generally has the most one-on-one interaction with a given client. They're an entry- to mid-level employee whose focus is on maintaining client satisfaction rather than explicitly trying to generate sales. ...
Users that utilize IaaS have access to databases, virtual computers, software development tools and storage, networking, as well as other services. At its core, IaaS is a form of cloud computing that delivers virtualized computing resources over the internet. Instead of purchasing and maintaining ph...
Incident Manager, a tool in AWS Systems Manager, is designed to help you mitigate and recover from incidents affecting your applications hosted on AWS. In the context of AWS, an incident is any unplanned interruption or reduction in the quality of services that can have a significant impact ...
Remote Desktop client for Windows: A standalone MSI installer. When installed, the application name isRemote Desktop. Remote Desktop app for Windows: Comes from the Microsoft Store. When installed, the application name isRemote Desktop. Tip ...
RDCMan is part of the free Sysinternals Suite that can be downloaded from the Microsoft website. However, Microsoft urges its customers to use the Microsoft Terminal Services Client or a universalremote desktopclient for Windows 10 instead of RDCMan, stating that the RDCMan tool is unable to ...
A payroll processor is someone who administers payroll. Employers can hire someone specifically for this purpose, but in most cases, the role is filled by an office manager, human resources director or even the owner. As a result, many payroll processors have responsibilities beyond simply running...