A chief customer officer, or customer experience officer, is responsible for customer research, communicating with company employees and taking charge of customer experience (CX) metrics. The position typically reports one level below the chief executive officer (CEO) and answers to the head of marke...
Musk founded SpaceX as CEO and chief designer in 2002, and he set out to make rockets reusable and more affordable. SpaceX's Dragon spacecraft has carried astronauts and supplies to the International Space Station. The Super Heavy Starship system is expected to be a spacecraft designed for ...
To understandthe role of the chief transformation officer (CTO), we first need to understand the “T.” Transformation isn’t just a fancy word for cost reduction, and it’s more than another surface-level change program that comes and goes every two years. Transformation is a rigorous...
More consumer companies are turning to chief transformation officers, but the role is often ill-defined. Here’s how organizations can empower this crucial position to drive holistic change.
In simple terms, the CIO makes sure that all the computer systems, software, and data in a business are helping the company run effectively. This executive is often one of the top leaders in the company (part of the“C-suite”), usually reporting directly to theCEO(Chief Executive Officer...
What Is a Chief Financial Officer (CFO)? A chief financial officer (CFO) is the highest-ranking financial professional in an organization and is responsible for the fiscal health of the business. The CFO’s responsibilities include, but aren’t limited to, building a top-notch finance and acc...
The Chief Operating Officer (COO) is a senior executive who oversees the administrative and operational functions of a company. Although not always included in the makeup of a company, those that do hold a COO position in their C-suite will attest to the
A chief data officer (CDO) is an executive responsible for gaining the maximum business value from enterprise data.
What Is a Chief Human Resources Officer? A chief human resources officer (CHRO) is an executive who oversees the management of an organization’s people, which includes creating and enforcing the labor practices and policies that impact them. A company may refer to a CHRO as a chief people ...
What is a Chief Revenue Officer? Chief Revenue Officer is an executive (C-level) position responsible for a company’s overarching revenue strategy. CROs oversee how various teams drive revenue for the organization. They also ensure alignment across all departments that impact revenue generation. Thi...