A data centre stores and shares applications and data. It comprises components that include switches, storage systems, servers, routers, and security devices. Data centre infrastructure is typically housed in secure facilities organised by halls, rows an
43% of skilled IT staff time is spend on troubleshooting in break-fix mode. The undisputed No. 1 cause of network outages is human error, leading to unplanned downtime. These issues require network operators to have a high level of domain expertise and the ability to correlate complex IT en...
“exit criteria” before moving to the next stage. Early on, you collect baseline data to determine your initial process based on a specific hypothesis. As you scale, you use that data to dial in the process. An indicator of a strong process is that it actually helps your forecasting and...
CRM software is used bycompanies and industries of all sizes. It benefits large enterprises that need to easily track customer activity in one place and share it across departments,small businessesthat often need to do more with less, and startups looking to be nimble and efficient. No matter...
•What is an IBAN and how is it different from a SWIFT/BIC code? •How do SWIFT/BIC codes work? •When do you need a SWIFT/BIC code? •Do all banks have a SWIFT/BIC code for international transactions? •How do you find a SWIFT/BIC code? •What are the alternatives to...
As you can see, Contact Centre as a Service delivers flexibility and scalability in abundance – and the benefits don’t stop there. Let’s Consider the Benefits of CCaaS in More Detail There’s a reason why CCaaS is the go-to solution for BPO contact centres and businesses that rely on...
The core principles of zero trust can be seen through the lens of the Eight Zero Trust Principles developed by the UK government’s National Cyber Security Centre (NCSC). These tenets comprise a useful framework for organizations to consider as they embark on the journey to build a zero trust...
Established in 1922, Hong Kong Sanatorium & Hospital is one of the leading private hospitals in Hong Kong known for its high quality of patient care based on advanced knowledge, expertise and technology in the health care field. Founded as The Yeung Wo N
What is B2B ecommerce? In simple terms, B2B ecommerce — or business-to-business electronic commerce in full — can be described as the online sales of products and services between businesses. This term should not be confused with its more familiar B2C cousin, which refers to the buying an...
Harbor City, Hong Kong’s largest shopping centre with more than 2,000 car park spaces, offered five hours a day of free parking and up to 10 hours if customers spend at the mall or restaurants, a promotion unseen since 2003. And of course, the SAR government did not sit in idle at...