I spoke with the Department of Transportation (DOT) to develop this guide on what to do when an airline loses your luggage. Unfortunately, this is a relatively common occurrence. My suitcase has been lost before, and countless others have had the same experience. Although the numbers are trend...
Whether you're flying Delta, United or American, every airline has a different delayed bag compensation process, so have a plan in case of lost luggage.
You've finally landed at your destination and you’re looking forward to grabbing your things and starting your adventure. That is, until you’re waiting longer than usual for your luggage to appear at baggage claim. When an airline loses your luggage, it can be a frustrating, stressful situ...
Using Apple AirTags for luggage tracking is having a moment thanks to recent airline operational meltdowns that saw flyers scrambling to locate luggage.
SophieClaire Hoeller
How to make sure your luggage doesn’t get lost When traveling, it’s always a good idea to try to be prepared for the worst-case scenario. What if my bag is delayed? How can I find my bags if the airline loses them? What if my bag is stolen? But to mitigate these “what-if”...
What to do in case of lost luggage If you do arrive in your destination and sit at baggage claim for an hour without seeing your bag come through, what are your options? What steps must one take when an airline loses your bag?
during a TSA inspection. If you think your baggage was damaged during a TSA inspection (all inspected bags will have a written notification inside), call 866-289-9673 to report it. When that happens, expect a protracted “he said, she said” tussle between the TSA and the airline. ...
Take a photo of your luggage before your trip in case something happens to it (especially your valuable gear). If an airline loses your things, tell them straight away, fill in their paperwork and keep a copy. Theft? Report it to the police as soon as possible. Keep all documentation fr...
2. If your luggage is delayed, damaged or lost Even though it rarely happens, losing luggage is a prevalent fear for travelers worldwide. The good news is that if an airline permanently loses or damages your bag beyond all repair, they are required to compensate you for the depreciated valu...