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He came through it well, forced to make decisions for which no one could be prepared. Should he support and partially backstop a government loan guarantee for America West Airlines, a GE customer? If he didn’t say yes—now—the airline would fail. Never in his career had he touched the...
9. What happened to Sophia's father? A. He lost his job. B. He had an accident. C. He missed a meeting. 听第8段材料,回答第10至12题。 10. What is Tracy? A. A student. B. A librarian. C. A programmer. 11. What does Jim think of his job? A. Enjoyable. B. Demanding. C...
We need to go back to our strengths and compete first and foremost with our network and frequencies – for instance, we fly around 110 flights to North America every week. Another advantage we have is the efficiency and seamlessness of the complete customer journey through Hong...
Think about what has happened this year. First of all, I had a(n) ___ to remove my kidney(肾脏). Remember? Last month, I turned ___ and I was told to make room for someone younger. Huh! What am I going to do now? And you surely haven’t forgotten the ___, which made our...
causing that engine to be torn from the wing. The CAB’s account of one near-crash—the engine separation on PAA-947, ClipperQueen of the Pacific, in 1953—bears an eerie resemblance to what we believe may have happened on PAA-944: Following the loss of number 4 engine, PAA-947 “wen...
Or, transfer 90,000 Membership Rewards points to Virgin Atlantic Flying Club to book a round-trip business class award on ANA from the U.S. West Coast to Japan. Just keep in mind that not all of American Express' transfer partners are as valuable. Choice Privileges andMarriott Bonvoy points...
"Things are trying to move, but it's a very slow pace," said David West, a pilot involved in the Southwest Airlines Pilots Association's critical incident response team. The FAA continues to stress mental health resources for pilots, including training for medical examiners, research and clinic...
South-West Airlines Community 8. Offer Personalized Customer Experience 80% of customersare more likely to purchase a product or service from a brand that provides personalized experiences. Customers expect business interactions to be customized to their needs and preferences. Hence, businesses need to...