If you have a job interview lined up, then it's a good idea to anticipate any questions that the interviewer may ask you so you can respond prudently. In this article, we look at a common interview question, ‘
If you’re applying for acustomer service representativejob, there’s a ridiculously good chance the hiring manager is going to ask you, “What does customer service mean to you?” Yes, it may seem like a weird question. After all, don’t they know what customer service is all about? T...
When they ask,"What does great customer service look like to you?"they're not just looking for a basic answer. They want to know if you can take those ideas and put them into action. It's a way for them to see if you're theright fit for their team and the whole company.One of...
What does good customer service look like? Whether your business’s retail team interacts with retail customers at a brick-and-mortar store or an online store, they should be able to provide excellent customer service. Below are key elements of good customer service. ...
For these companies, customer service isn’t an afterthought, and it doesn’t play second fiddle to other teams; rather, these businesses view support as a key element in their success. So what does customer service mean to you? In order to come to a relevant meaning, Guru—which provide...
What exactly is “good customer service?” There are three sides to this answer:whatyou offer,how muchyou offer it for, andhowyou offer it. While the first two are governed by a business plan and economic trends, the third is something that you can continuously improve to get on your cu...
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The Cost of Customer Service Looking at the stats, it’s clear that customer service is important. But what does that mean for your budget? According to Zendesk,80% of companiesplan to increase their current levels of investment in overall customer experience (CX), spending their money on thi...
A service mark, also known as a trademark (in the case of goods), is used to officialize or register goods or services under a name. It is prominent...Become a member and unlock all Study Answers Start today. Try it now Create an account Ask a question Our experts can answer ...
11 tips for providing good social customer service Delivering great customer service on social media goes beyond quick replies—it’s about building trust, showing empathy and creating meaningful connections. Whether you’re just getting started or looking to improve, these 11 tips will help you ele...