At the end of the day, we don’t think the term you use is especially important. (In this article, and at Atlassian, we refer to it as change management.) What does matter is your approach. Start with healthy teams and the right culture, and your organization is on the right track ...
Why does consistency matter so much? Well, it’s no secret that customers love fast fixes, predictably positive experiences, and confident, knowledgeable employees who can put them at ease. And happy customers mean a better bottom line for the overall business. KCS creates continuous improvement A...
In our Jira Cloud Premium subscription, there is no functionality behind the Goals menu item and after a few clicks it gives me the option to enrol in the Atlassian Platform Experiences EAP. What I now understand it that Atlassian Platform Experiences is incorporation of the teamwork features tha...
MTTR (mean time to resolve) is the average time it takes to fully resolve a failure, as measured from when an incident occurs (making the component dysfunctional) to when the component becomes fully functional again, measured over the last 10 incidents.ID: ari:cloud:compass::metric-definition...
Jira Service Management: Developed by Atlassian, Jira Service Management is a flexible and customizable ITSM tool that integrates with the broader Atlassian suite. It is widely used by teams that follow Agile methodologies and need a robust solution for managing incidents, changes, and requests. Sale...
The increased adoption of cloud computing environments has seen more and more businesses, big and small, move away from traditional on-premises IT solutions to software, platforms, and computing infrastructure offered as a service. So what does it mean? And what are the differences between the se...
Loom by Atlassian is an AI-powered screen recording tool that allows L&D teams to empower teams through collaborative learning. With Loom AI, training content creators can use auto-generated titles, tasks, filler word removal, and embeddable CTAs. It is also available in over 50 languages, mak...
- the user does not belong to a group that has been granted access to Bitbucket Server - the external directory synchronization is not functional As a best practice, for external users, we recommend the change (likely adding the user to a group) to be done in the external dir...
Hal Koss contributed to the reporting of this story. Recent Founders + Entrepreneurship Articles Disruptive Technology: 12 Examples to Know What Does Diversity, Equity and Inclusion (DEI) Mean in the Workplace? 86 Mission Statement Examples That Define Companies and Inspire Customers...
In Agile and XP software development, pair programming (also called peer programming) is a technique where two developers work side by side on the same computer. This doesn’t mean that there are two people trying to use the same keyboard and mouse at the same time. It means that two dev...