So what is the hospitality industry? It includes many businesses that fall under this large umbrella, such as hotels, motels, resorts, restaurants, theme parks, and much more. If you’re not sure whether or not a business is considered part of the hospitality industry, ask yourself these ...
Congrats to several local businesses for going the extra mile for the customer. Shreveport-Bossier's Excellence in Hospitality Awards were handed out this week by Shreveport Bossier Convention and Tourist Bureau. Stacy Brown with the Convention and Tourist Bureau says Each year we come together to ...
the six most common HRIS software mistakes are more widespread than you may think. According to aPwC studyon change initiatives, 75% fail to fulfill their goals and objectives. These 6 HRIS mistakes have been made by businesses large and small, and hopefully this guide will help you to avoid...
Most businesses related to tourism are open or in service such as airlines, hotels, and tour agencies. Locals seems to be getting back on travelling as well, but it seems like the airlines are not well-staffed resulting in long queues, although very little delay.” July 2022 – Angeline of...
Overall,personalized marketinglets businesses identify each individual consumer’s needs from early stages of the journey all the way through loyalty programs in order to deliver an engaging and impactful experience that builds lasting relationships between brands and customers alike. ...
4. What are the pros and cons of facial recognition technology? FaceMe®’s latest software updates help organizations and businesses adhere to stringent regulations regarding user privacy; implementing simple UIs and processes to ensure the “informed consent” of registered users and facilitating “...
While running one or more virtual brands in parallel with their existing operations might seem drastic, this is indicative of the kind of creativity and resilience that the hospitality sector has shown in recent years. Further, it is one way hospitality businesses that are willing to make a chan...
Most modern businesses have adopted IT help desk software to track both incidents as well as service requests. With the help of features such as Labels and internal notes, agents can easily organize tickets and separate incidents from service requests. For instance, they can label every incident ...
the pandemic altered consumer lifestyles and behavior. Since consumers are increasingly sharing their experiences through online reviews [23,90], this underlines the growing importance for businesses to gain an understanding into these reviews and their evolving dynamics. By gaining a deeper comprehension...
Businesses in this sector are rapidly placing more focus on what is becoming known as theknowledge economy, or the ability to surpass competitors by understanding what target customers want and need, and operate in a way that meets those wants and needs quickly with minimal cost. Even though th...