17% of brands offer virtual appointments Almost all of those offerings have increased from previous years. Your customers want to find you in multiple areas—while still experiencing a seamless customer experience. Provide that for them. McKinsey research already shows that retail brands are aiming ...
“We’re particularly encouraged that our online business sustained its momentum, with digital sales growth of over 6%,” said Erik Nordstrom, chief executive officer of Nordstrom, Inc. “Customers responded to newness in our selection of the brands that matter most to them, driving positive total...
Harris Teeter:Stores are open until 2 p.m. Pharmacies are closed. Find local hourshere. H-E-B:Stores will be open from 6 a.m. to 12 p.m. Pharmacies are closed. Curbside is available from 7 a.m. to 11 a.m. Home delivery is available from 7 a.m. to 10 a.m. Find local ho...
This season’s lineup is a thrilling mix of legacy labels, celebrity-favorite brands, and emerging designers. Some of the most anticipated shows include Brandon Maxwell, Off-White, Cynthia Rowley, Eckhaus Latta, Jason Wu, Michael Kors, Tory Burch, Ralph Lauren, and Willy Chavarria. Designers ...
The above retailer might include in its plan four brands of shirtdresses in seven colors and five sizes. Variation on top of variety makes an assortment richer. Many shoppers appreciate this comprehensiveness, though some might feel overwhelmed, too paralyzed to make decisions. To strike the right...
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In fact, 80% of customers are more inclined to buy from brands offering personalized experiences. Personalized emails often prove effective and lead to higher conversion rates. Some studies show personalized emails deliver transaction rates six times higher than non-personalized ones. Personalized targeti...
It's been a long time coming, but third-party cookies are starting to go away. What does this mean for marketers and how can brands ensure consumers have a great customer experience? Learn four ways brands can earn consumer trust while delivering a satisfying customer experience. ...
A managed UB Media offering to harness 1P data in programmatic and social channels (like FB/IG and Snapchat) allows brands to get specific with the existing audiences at Ulta, and find new ones, digging into that loyalty card information at different loyalty levels (like Diamond and Platinum)...