No CEO doubts the importance of measuring their company’s performance properly. Yet the executive teams I’ve assisted over more than 25 years generally struggle to engage with the challenge. As one CEO put it to me, “when we get to corporate KPIs their eyes glaze over.” Or, as anothe...
Do you really need to be paying attention to both KPI’s and metrics? We’ve touched on this already but the answer is absolutely, yes. You need to know both your metrics and your KPI’s because your metrics are going to cover a whole lot more than your KPI’s will. If you’re ...
Start measuring the right key performance indicators (if you aren't already) so you can show your company that you and your team are an invaluable and integral part of the success of the business, and to ensure that work stays in your hands....
By measuring hotel profitability, hoteliers can cement their performance strategy in figures that tell a true story of the hotel’s financial health. In this article, we lay out the top KPIs for measuring hotel profitability and pick out ways to use them to generate more profit. Why Choose H...
business performance against KPI targets gives executives an understanding of where business stands and how to keep it going. Without KPIs, a company can quickly lose direction and purpose. Simply put, its difficult to lead a functional, well-organized company if you are not measuring KPIs. ...
You’ll need to explain why you’re measuring the KPIs and convey that they’ll actually make their jobs easier by giving them all a common goal to work towards. Here are a few best practices to remember: Bring in the entire team: Don’t pass down the KPIs to your sales managers and...
KPIs transcend mere numbers or metrics; they serve as a means to comprehend your business’s performance, enabling procedural adjustments and the attainment of long-term goals. By identifying appropriate KPIs and measuring them, you can expedite results and gain a deeper understanding of your accompl...
Defines the KPIs you'll use.Performance testing needs to be part of your planning, right from the start. If you use a story or Kanban board, you might consider having an area near it where you can plan out your testing strategy. As part of the iteration planning, gaps in the te...
company, your team or with your direct reports. Remember, it's not advisable to set top-down goals and KPIs as a direct means of control. If you are setting goals with your direct reports, they should be encouraged to take the initiative; you should aim to develop KPIswiththem, notfor...
It really depends on your business needs and the goals you’re trying to achieve.OKRs are a great way of setting and tracking ambitious goals, while KPIs can give you an in-depth understanding of the performance of an individual or your whole team in general....