CPG brands can also become more sustainable by using local suppliers. While many customers are deciding to support local businesses (as many as70%), this option has the added benefit of being less likely to suf
Reducing checkout friction is one of the easiest ways to boost conversions. Dermalogica Canada improved the buying experience for their B2B customers after migrating to Shopify, making it more effortless and familiar while still integrating the complexities of their B2B business. Since...
In short, CI is a set of practices performed as developers are writing code, and CD is a set of practices performed after the code is completed. Click to see the detail How does CI/CD relate to DevOps? DevOps is a set of practices and tools designed to increase an organization’s...
Leveraging smart automation and real-time customer context helps reduce call abandonment rates, increase containment, and lower support costs — all while ensuring more customers are served faster and more effectively. BOOK CONVERSATIONAL IVR DEMO Modern IVR strategy and how to implement it in 2025 ...
It might seem like a no-brainer to ensure your team members are working collaboratively with others in the workplace. After all, as the saying goes, “teamwork makes the dream work,” right? The pros of effective communication and collaboration in the workplace far outweigh the cons. Still,...
Decentralized identifiers (DIDs) are globally unique identifiers that can be used to identify an entity without a centralized authority. By using DIDs, users gain control over their personal information, ensuring secure and private digital interactions. DIDs use cryptographic techniques to ensure the sec...
Now we’re firmly entrenched in the digital age, and businesses of all sorts are creating clever, effective, and disruptive ways of leveraging technology. Netflix is a great example. It started out as a mail order service and disrupted the brick-and-mortar video rental business. Then digital...
There are two types of preventive maintenance schedules. A fixed PM schedule is one that stays consistent throughout the year. For example, on the first Wednesday of the month, a pump is inspected for leaks. This will happen every month on the first Wednesday, regardless of any other tasks...
Smaller teams are asked to observe a specific process and plan ways to improve it. This cross-functional activity enables them to recognize persistent problems with the assembly or production line while analyzing the risks of each action.
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