doi:info:doi/10.1080/10705422.2017.1413022Ayala CohenVered Shenaar-GolanJournal of Community Practice
Rise of Online Learning Proponents and practitioners argued CMC can support the social practice of learning and be very interpersonal Learners can present themselves as being “real” as well as “connect” with others Perceptions & behaviors online matter just as much, if not more, than a medium...
Social listening, or social media listening, is the process of monitoring and analyzing social media chatter that is relevant to your business.
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Social listening allows you to understand what people say about you in their environment. Here’s how it works!
Social listening means tracking social media mentions to see what customers are saying about you. It lets you understand your customers’ perceptions of your brand, and customer sentiment, and provides you with data you can use to market and connect with consumers more effectively. There are sev...
Social listening means tracking social media mentions to see what customers are saying about you. It lets you understand your customers’ perceptions of your brand, and customer sentiment, and provides you with data you can use to market and connect with consumers more effectively. There are sev...
How do you know if your customers are happy and you’re meeting their expectations? You ask! In this post, we’ll walk you through best practices.
“we listen differently,” I don’t mean it’s a conscious choice, and I choose to not listen to one talker or the other. I mean in the automatic processes that we’re using to understand spoken languages, there are social biases present already. So as soon as I hear a speaker, how...
But as we know, every individual’s gender identity is personal, and it may not always conform to others’ perceptions. Therefore, asking someone, “What are your pronouns?” is a step toward inclusivity and equality in and out of the workplace. We’ve likely been conditioned our whole ...