Operational Processes Operational processes (core business processes) are those that bring direct value to customers and the company itself. They are the processes that directly create revenue. Examples include: product manufacturing, order to cash process, and delivering products to customers. Supporting...
Operational experience focuses on eliminating digital friction in the processes that fuel the business, addressing operational business needs across finance, sales, marketing and other parts of the organization. By creating frictionless experiences for those roles and the processes they depend on, and by...
I’ll add on top of that, that what we’ve really seen in the past few years are two elements becoming more and more important as part of that operational excellence framework. Employees are looking for purpose, they’re looking for more than a job, more than a...
Supporting processes.Also known assecondary processes, these involve back-office processes within the business functions that keep the organization running. One key difference between operational and supporting processes is that supporting processes do not directly provide value to customers. Examples of sup...
What types of logistics processes are there? 1) Procurement Procurement is all about getting the goods or services your business needs from external suppliers. In logistics, this could mean sourcing anything from raw materials to finished products. It’s a process that involves choosing the right ...
Chapter 5: The Need to Upgrade Your Business Chapter 6: How to Improve Your Business Processes with SweetProcess Chapter 1: Business Process Defined If you are working in business, the term “business process” is probably not new to you. But what exactly is it?
Operational efficiency refers to the optimization of business processes and resources for the purpose of reducing operating costs while maintaining or improving productivity. In today’s global economy, businesses ranging from manufacturing companies to transportation providers face increasing pressure from stak...
In conclusion, giving due attention to the ongoing development of business processes is not just a best practice; it’s a strategic imperative. It lays the foundation for operational resilience, sustainable growth, and a culture of continuous improvement. As processes become more integrated and optim...
Operational excellence (OpEx) is an approach to business management that emphasizes continuous improvement across all aspects of the business and within all business processes by creating a culture where management and employees are invested in business outcomes and empowered to implement change. When imp...
What business processes should you automate? Now comes the exciting part: BPA solutions. What processes are you able to automate? In reality, there is an infinite number of tasks you can automate. The tricky part is knowing just how to do so. It’s best to start simple and slowly work...