The notion of digital transformation has been much discussed and debated by analysts, pundits, and thought leaders. It’s a topic that touches every company in every industry. The reason why it matters so much is businesses are undergoing a fundamental change in the way they operate. They are...
How should businesses approach digital transformation? First and foremost, businesses should determine what the business objectives are for the digital transformation process. There should be clearly defined goals: whether that's an improvement in process, a revamped customer experience, the release of ...
Digital transformation is a key component of an overall business transformation strategy, and while not the only factor, it’s critical to the success or failure of any transformation effort. The right technologies—coupled with people, processes, and operations—give organizations the ability to adap...
Digital transformation is more than a technology initiative. Learn more about how to prepare your business and your teams with solid business transformation planning and services.
Two integral components of digital transformation are digitalization and digitization. Digitalization is the use of digital technologies to improve processes and projects, while digitization is the transformation of paper-based information and data into digital format. Technology integration, process optimizatio...
Financials such as revenue growth, margins, operational efficiencies, and lifetime customer value are relatively straightforward KPIs. However, companies should pay close attention to the human side of digital transformation by monitoring whether impacted teams are staffed sufficiently and are adopting moder...
Digital transformation is the process of using digital technologies to transform existing traditional and non-digital business processes and services, or creating new ones, to meet with the evolving market and customer expectations, thus completely altering the way businesses are managed and operated, ...
What are the key leadership roles in a digital transformation?A successful digital transformation touches a broad range of an organization’s functions so they can work together in new ways. This requires large-scale and coordinated investments. The only person who can make that level of sustained...
Digital transformation projects typically are complex and include critical components spanning people, processes, and technology. Not obtaining buy-in from the appropriate organizational leaders, as well as from teams implementing the solutions and employees who will have to embrace change, is one key ...
Digital transformation can improve employee engagement in any number of ways, from providing access to the latest tools and technologies to driving a culture of agile innovation in which employees are encouraged to experiment, take risk, 'fail fast' and learn continually. According to the latest Ga...