You can now ensure that all of your environments are fully prepared for the post Log Analytics agent (MMA) deprecation expected at the end of November 2024. Defender for Cloud added a new experience that allows you to take action at scale for all of your affected environments: ...
Today, we are announcing that you can now monitor your DevOps security and compliance posture in the Microsoft cloud security benchmark (MCSB) in addition to Azure, AWS, and GCP. DevOps assessments are part of the DevOps Security control in the MCSB....
Webex Contact Center CRM Connector for ServiceNow's Xanadu Edition Enhance your contact center operations with the Webex Contact Center CRM Connector for ServiceNow's Xanadu Edition. Easily integrate your Webex Contact Center data into ServiceNow, providing your agents with a unified view of customer i...
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Maximize Return on Investment with New CRM Connectors for Salesforce, Microsoft Dynamics 365, and ServiceNow Simplify management and boost agent efficiency with our new CRM Connectors, which help in streamlining your tasks. User provisioning, configuration, and enabling new features are now more efficie...
We are excited to introduce a new and enhanced credits management experience for our Sumo Logic orgs customers. This update empowers Sumo Logic parent org admins to manage child org credits with greater ease and control. Here are the key improvements in this update: Flexible allocation. Parent...
s where Dialpad Ai comes into action. Dialpad’s proprietary AI analyzes Coaching Team calls based on key business call metrics to determine whether they should be considered for data insights and coaching. The 'good' calls are classified asQuality Callsand are visible in theSales Launchpad,...
Monitoring serves four crucial purposes: It validates previous decisions, justifies a prescribed course of action initiative, informs troubleshooting and guides planning. ITIL continual service improvement focuses on IT process and service improvements, but it is virtually impossible to perform objective asse...
And the tool will visualize trends or potential bottlenecks so you can take action early. The tool integrates with plenty of other software in many categories, which is essential for organizations where different teams rely on different types of software. The tool doesn’t advertise pricing but ...
You can execute the test case in a controlled environment, ensuring the availability of all necessary resources without impacting the software production environment. Why are Test Cases Important? When you plan to test an application, you should know the appropriate time for the release of the soft...