However, no matter how high the retail tech stack gets, themessage at NRF was clear: The future of retail is about driving back to the human element and empowering customers to make better, faster andmore personalized shopping decisions. As Piers Fawkes, editor-in-chief of PSFK, emphasized i...
Transforming Retail from EY Kait Borsay Hello and welcome to Transforming Retail, the podcast series from EY for leaders in the retail industry around the world. I’m Kait Borsay, and in this our third episode we’ll be looking at the metaverse and what it means for...
However, when you take a step back, some common themes emerge from these predictions, such as convenience, customer experience, business intelligence, and personalisation. It's these themes that will really shape the future of retail. Many specific predictions about the use of new technologies, fo...
Finally, one thing all shop owners need to think about if they stand a chance of keeping up with the future of retail is sustainability. How the production of goods impacts the environment has long been under discussion, but it is becoming an increasingly hotter topic. ...
Shoppers now are looking for an experience more than an item, and retail will continue to be about “shoppertainment,” says Rehyle. “We’ve talked about these things in the past but now I think it’s going to be what will separate those brands that survive versus those that don’t.”...
Just after the new year, we ushered in a year of "monkey thunder", but after the Spring Festival, the retail industry was "falling". In this early spring, the retail industry ushered in a thick chill. All kinds of news about the decline of retail business in the 2015 year are coming...
Learn about the future of retail in Canada including the retail workforce, the retail workplace, and the retail business model. Salesforce Canada June 20, 2022 6 min read Share article Share article Just For You How A CRM Can Help Manage Inflation And Improve The Workplace 5 min read ...
Omnichannel commerce is all about gathering customer data and using it to create a seamless experience no matter where they’re shopping. Omnichannel commerce examples Let’s look at a few more examples of omnichannel commerce and businesses that are succeeding by implementing these strategies. 1...
If I were to sum up Stephens’s message in one sentence, I would say that if you are trying to be all things to all people, you are, or soon will be, in big trouble. Robin Lewis and Michael Dart write inThe New Rules of Retail, “In the future, retailing will be about narr...
The great retail debate: what will the future bring? (includes related articles about shoe sales)MacDonald, LaurieMcAllister, Bob