Some customers will even resort to refreshing the page until the chat widget re-appears (at least I’ve done this many times with HMRC). The better solution is to let customers queue, and give them up-to-date feedback. People are often happy to wait if they know the situation. ...
“#stayhome If you care about yourself, stay home. We’ll be meeting each other again with no fear ☺ Look for VideoChat ad and #everythingwillbefine” (ASW 19, international directory with a large UK section). 5.1.2. New Online Features ...