phone number), along with additional information we need to help us promptly answer your question or respond to your comment or complaint. We may record the conversation or retain this information to assist you in the future and to improve our customer service, and product and service offerings...
Customer Service 3.3 Wealthsimple Trade Review Summary: Wealthsimple Trade – now called Wealthsimple self-directed investing – is the crown jewel of the Wealthsimple family of products. Read my full Wealthsimple Review for details on the original robo advisor platform and other products under the...
You can speak with customer service by phone during normal business hours, seven days a week. Wealthsimple has a help center on its website where you can find answers to common questions. Some product pages have an FAQ section at the bottom of the page. ...
that service is. Some people are very happy with the advice they get on specific questions, while others felt it left a lot to be desired. The company’s 1.5/5 star rating on TurstPilot.com shows that there is a lot to be desired when it comes to the company’s customer service. ...
Customer Support in Wealthsimple is ranked good with an overall rating of 8 out of 10based on our testing. We got fast and knowledgeable responses, and also easy to reach during the working days. See our find and ranking on Customer Service Quality: ...
Customer Service Email 24/7 virtual chatbot Real-time chat weekdays from 8 a.m. to 8 p.m. ET Phone Monday to Friday, 8 a.m. to 8 p.m. ET, and Saturday and Sunday, 9 a.m. to 5 p.m. ET In addition to the excellent chatbot, Wealthsimple has extensive FAQs that can answer al...
#1. No Immediate Customer Support The Wealthsimple team only offers an email address in case of clarifications or discrepancies. Since there is no phone number or chatbot available, you’ll have to wait for the support team to respond.
7.6 To the extent that the terms of a multiple-user licence restricts licensed users to a particular category of individuals (e.g. employees of your organization), you must notify us immediately, using the customer service contact details applicable to your subscription (as detailed at the end ...
Customer Service Anyone new to robo-advising might be concerned about customer service, but that is not an issue with Wealthsimple. Emails sent to customer support receive prompt and thorough responses, and the team of experts at Wealthsimple can help you with any financial questions you may have...
BMO: Customer Service Wealthsimple has a team of Portfolio Managers and assistants available by phone, email, app, or Skype during business hours every day. Likewise, BMO has a team of Smartfolio Advisors available by chat, phone, or email. Both companies dedicate teams of real people to ...