NWSC just keeps on innovating: in 2010, it laid the groundwork for the introduction of an “e-water” payment system in January 2011, whereby customers will no longer have to pay their bill in cash at an NWSC office. Instead, billpayers have a range of options, from mobile banking to ...
payment of bills is evident in the cutting off of supply to kiosks when operators fall behind on payments. This was observed in Kericho where 20 out of the 24 kiosks constructed by the WSP were disconnected due to the non-payment of bills by the kiosk operators. Also in Kisumu, an ...